Effective Date: 05 MAY 2026
Welcome to Jack ("Jack," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Jack mobile application, website, and related services (collectively, the "Services").
By using Jack, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
When you create an account or use our Services, we may collect:
Jack may collect real-time geographic location data from users and drivers to:
You may disable location services through your device settings, but portions of the Services may not function properly.
We may automatically collect:
We may collect and store communications made through the Services, including:
Users may choose to receive SMS/text messages from Jack Hauling LLC by checking the applicable standalone consent box(es) in their profile. Providing a phone number alone does not constitute consent to receive SMS/text messages.
By opting in, you agree to receive transactional text messages from Jack Hauling regarding your account, haul requests, bids, bookings, job alerts, service updates, and customer-support communications.
Messages include:
You may opt out of non-essential text messages at any time by replying:
Consent to receive text messages is not a condition of purchase.
Jack uses third-party providers, including Twilio, to facilitate communications.
Customer care contact information: Admin@jackhauling.com
Carriers are not liable for delayed or undelivered messages, if included in your standard SMS terms.
We may use collected information to:
We may share information:
To facilitate hauling services, limited information may be shared between parties, including:
We may share information with vendors and partners that help operate our business, including:
We may disclose information if required to:
Information may be transferred during mergers, acquisitions, financing, or sale of assets.
We retain information for as long as reasonably necessary to:
We use commercially reasonable safeguards designed to protect information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to:
To exercise these rights, contact us at: admin@jackhauling.com
Jack is not intended for individuals under the age of 18. We do not knowingly collect information from children.
The Services may contain links to or integrations with third-party services. We are not responsible for the privacy practices of third parties.
SMS consent is not shared with third parties or affiliates for their marketing purposes.
California residents may have additional rights under the California Consumer Privacy Act ("CCPA") and other laws, including the right to know, delete, and opt out of certain data sharing practices.
To exercise these rights, contact: admin@jackhauling.com
We may update this Privacy Policy from time to time. Updated versions will be posted with a revised Effective Date.
Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy, contact us at:
Jack
admin@jackhauling.com
(864) 315-8179